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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Recent Conversations
Conversations 81 - 100 of 6615
Photo of Bill Ross
I am the Scrooge
Welcome to the times of conjestion in Viasat. Happy Holidays.
  • 1 me too
  • 6 replies
  • Problem
  • Acknowledged
Photo of Sonja Monsen Ray
Malfunctioning website, wrong information, bait and switch
Why does Viasat's website show me COMPLETELY WRONG information about what plans are available to me?I researched Viasat and it seemed tha...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Kelly Lewis
I was a long time Liberty customer and recently switched our service to an unlimited pckg.
I was a long time Liberty customer and recently switched our service to an unlimited pckg. I waited for over a month to receive the new m...
  • 2 me toos
  • 20 replies
  • Problem
  • Acknowledged
Photo of David Kingman
Data cap before an after.
How about 10Mbs before and, oh I don’t know, maybe 25Mbs after?
  • 1 me too
  • 0 replies
  • Idea
Photo of MKJ
Interesting difference between Viasat-1 and Viasat-2
I had Viasat-1 for years; Exede before that, Wildblue before that (and even a C-band 2-meter dish before that).  I upgraded to Viasat-2 t...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Lawrence Eckert
Modem won't turn on until it's cooled down.
Modem turns off randomly, then won't turn back on when I try to reset it. After "cooling down" for a period of time I usually can get it ...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Renee Harrington Leonard
do you need a dish for service?
do I need to have a dish for TV and internet service?
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Martin Seebach
Where in the hierarchy of business concerns do you slot your retail customers?
No whining w/o crackers and cheese! Seeing the new Liberty plan and comparing it to my Liberty plan I very strongly feel hosed. Stiff upp...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of GabeU
Happy Thanksgiving!
I hope everyone's Thanksgiving is great.  :)
  • 2 me toos
  • 4 replies
  • Idea
  • Not Planned
Photo of Kurt Vance
So far, after 1 week, viasat is worthless. Weak or no signal. Is this due to bad weather or bad service, or both? Almost hesitant to ask .
So far, after 1 week, viasat is worthless. Weak or no signal. Is this due to bad weather or bad service, or both? Almost hesitant to ask...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Bill Ross
The best video games that work with Viasat
I have made a list of games that work okay or will run with Viasat internet. (At non “conjestion” hours). 1. The Battlefield 1 2. Ba...
  • 1 me too
  • 5 replies
  • Question
  • Acknowledged
Photo of Chuck Mayo
Satellite Finder App
Is there an app (Android) that will let me easily locate Viasat-1 in the sky? I'm in a heavily wooded location, and it'd be handy to know...
  • 1 me too
  • 6 replies
  • Question
  • In Progress
Photo of Shanna Blue Morgan
Terrible speeds, loss of connection, tech support no help!
We are on month 4 with Viasat.  We started with their 25mbps plan (Silver) and for the first 2 months had no issues.  Starting in Septemb...
  • 2 me toos
  • 7 replies
  • Problem
  • In Progress
Photo of Bob Lance
I hate Viasat. I'm a gamer and had no clue that Viasat didn't support online platforms.
I hate Viasat. I'm a gamer and had no clue that Viasat didn't support online platforms. They do me no good. I have to cancel after 2 w...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Chuck Mayo
Sudden Speed Boost Starting around 10/9/2018 - Why?
I've been on Silver Unlimited (25 Mbps) since the first of the year and download speeds have been pretty consistently in the 12Mbps range...
  • 1 me too
  • 4 replies
  • Praise
Photo of Jacob Lewis
Still No Answers
 I still don't have any answers or solutions to my problem, I called in and spent nearly a hour on the phone with a rep and a supervisor ...
  • 2 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of Dan Krieter
Contact Corporate Office
Charged $75 for service I’ve tried to cancel. I want the phone number for the corporate office. No supervisor will reverse the charge.
  • 3 me toos
  • 2 replies
  • Problem
  • Acknowledged
Photo of James Paramore
Viasat Browser Download
Is there a Viasat Browser .exe download? I'm building a new system and I don't want to fool with Edge, or any other browser to begin with...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Phyllis Jones
some one is using my number
I am getting calls from my own phone # with person saying your account has been hacked and your contract will expire stay on the line an...
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of Chris Wilson
when you ask for a stop payment on an viasat account thats not yours because they charged your card
they charge your card anyway and inform you they can not refund your payment until your girlfriend makes a payment? This company is horri...
  • 1 me too
  • 8 replies
  • Problem
  • Acknowledged