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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 21 - 40 of 3728
Photo of Nathan Hart
Viasat App
Can a request be put in to add a feature to the Viasat app? I’d like to be able to monitor signal strength from within the app. Similar t...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Thanos
Speed
My plan says that i should get up to 12 mbps but I never get it. “Liberty plans are a flexible and fast way to get high-speed internet, s...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Daryl Miller
Poor pingtest
new Viasat customer. download speeds around 16 Mbps, upload around 5 Mbps, but my ping is between 600 and 700 ms. is that normal?
  • 2 me toos
  • 6 replies
  • Question
  • Acknowledged
Photo of Roxanna Wright
Early Termination Fee?
How much is the early termination fee if I cancel my service before my 12 or 24 months of service?     The website mentions an upfront ...
  • 1 me too
  • 4 replies
  • Question
  • Acknowledged
Photo of Andrea Halley
Poor billing practices
I recently had my service suspended for unable to pay on time.. It was suspended for just short of 3 weeks. I made my past due (1 month) ...
  • 1 me too
  • 2 replies
  • Question
  • Answered