Conversations
Conversations 21 - 40 of 3728
Viasat App
Can a request be put in to add a feature to the Viasat app? I’d like to be able to monitor signal strength from within the app. Similar t...
Viasat Mexico
When does Brad move south of the border?
https://www.prnewswire.com/news-relea...
Why is sales telling people pole mounts are free?
Trying to get a friend setup. But they want a pole mount I told them to ask what it would cost so they would know in advance and sales sa...
Speed
My plan says that i should get up to 12 mbps but I never get it. “Liberty plans are a flexible and fast way to get high-speed internet, s...
Poor pingtest
new Viasat customer. download speeds around 16 Mbps, upload around 5 Mbps, but my ping is between 600 and 700 ms. is that normal?
Annual Property Tax Recovery Fee
Why was I never notified that I would be billed for Annual Property Tax Recovery Fee of $4.20? And why am I now having to pay for this?
Disappointed of Upgrading
I can't keep my discount from when I signed up to upgrade my services for a better plan I will lose my discount for the next 3 months and...
COllect calls
Call I receive collect calls on my phone?
Early Termination Fee?
How much is the early termination fee if I cancel my service before my 12 or 24 months of service? The website mentions an upfront ...
If some decide to stop their internet before their contract is up how much would they have to pay a month
set upemail
How can I set up att.net email for jimcollinsjr@att.net
Did anyone else notice an unannounced price increase to their plan?
Received my monthly statement for March. Increase in rate without a notice from corporate. Not very customer oriented.Also, speeds seem t...
Can't sign in to my account
I'm entering the user name and password Viasat gave me but it still won't sign me in. It keeps saying the user name or password is incorrect
Is request to test service legit?
I have received several emails in the past week from companies claiming to be Exede's Customer Care Scheduling Team ("Adcomm") or the Ins...
Port Forward to Home Router
Before we upgraded to the unlimited internet package, my home router was perfectly set up for port forwarding. Now with the new Viasat mo...
Advice/suggestions on a new Router to bridge Viasat’s underperforming rented equipment
Hello, after enduring 3 months of subpar performance from the equipment provided by Viasat I’ve decided to go with a personal router and ...
Solution to data caps is 2 accounts? Besides costs why not?
I am ready to order a second account with Unlimted Silver so I can double my usage. I assume I will have to have 2 dishes and 2 modems. B...
Poor billing practices
I recently had my service suspended for unable to pay on time.. It was suspended for just short of 3 weeks. I made my past due (1 month) ...
Can't login to router (modem)
I have tried everything to get to the user name and password for the modem/router, but it will not let me do to change it by using admin ...
Message from Viasat Internet
The Viasat Community is here to help answer questions, address concerns and connect with our customers. Please let us know how we can help. TIP: If you have an issue, please create a new post instead of piggybacking on an existing post. This keeps your post separate and helps us respond to you faster.
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