Join the Viasat Community

Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

Join the Viasat Community

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 21 - 40 of 2916
Photo of Voyager
Server issues?
Satellite seems OK, but unable to ping or traceroute. I rebooted the modem and it took forever at the Network stage. Anyone else having...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Keith
Account Charged
I called and canceled my service on 12/ 23, a day before my account was to be charged. I specifically asked the representative since vias...
  • 1 me too
  • 4 replies
  • Problem
Photo of James Goodman
POOR SERVICE
Good morning, This charge was not authorized, so it will NOT be paid. It has been DISPUTED with Chase, I have NEVER made a claim/disput...
  • 1 me too
  • 5 replies
  • Problem
Photo of Mary Owl
Worst service ever.
From the first month of service my data was used up in 1 week.  I called and was told to check the box to help save data when using Netfl...
  • 1 me too
  • 13 replies
  • Problem
Photo of gagat
Terrible Customer service
What a joke. It usually takes me 20 days to use my 10 GB but this time they claim they reset my useage and somehow I used 16 GB in less t...
  • 1 me too
  • 3 replies
  • Problem