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Conversations

Recent Conversations
Conversations 1 - 20 of 6607
Photo of Marisa
RIDICULOUS
Has anyone had a bill that was through the roof? The most our bill has ever been was 350.00, and now we are being charged as much as 800....
  • 1 me too
  • 1 reply
  • Problem
Photo of Stephen McKenney
OTA tv with viasat
Is there a way I can get OTA tv with my viasat internet for free
  • 1 me too
  • 13 replies
  • Question
  • Acknowledged
Photo of James
shouldnt you prorate for horrible service?
I had great service the 1st month. Consistently 16down 4up. Then, for the past 5 days it has been like this if it would work at all. Yes,...
  • 1 me too
  • 9 replies
  • Problem
Photo of Michelle Wise
Ethernet cable
Will using an Ethernet cable to hook the PlayStation up make a difference in online gaming? Meaning, will my son complain less about the...
  • 1 me too
  • 4 replies
  • Question
Photo of jason 7122
Deceptive advertising
TV ad is a bait and switch! Beware!
  • 1 me too
  • 4 replies
  • Problem
Photo of K.D.
connection lost when computer is restarted
I'm sorry about the length of this.  After reading several other posts, I was trying to make sure I included as much of the pertinent inf...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Michelle Wise
Ethernet cable
Will using an Ethernet cable to hook the PlayStation up make a difference in online gaming? Meaning, will my son complain less about the...
  • 1 me too
  • 0 replies
  • Question
Photo of Leslie Ives
Dissatisfied customer
I am customer of almost 5 years . I keep seeing the commercial of Viasat offers unlimited internet. Why is it that I have not been offere...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Susanne Larsen
Phone Support Hold Times
My Viasat internet has been down twice in two days and today, since my phone app says (incorrectly) that everything is working normally, ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Mike Gleiter
Gold 50 and Netflix still almost unwatchable... Is Viasat doing anything to address this?
I currently have DSL that maxes out at about 10mbps but is unstable I average closer to 6mbps - so hearing about unlimited 50mbps speed v...
  • 2 me toos
  • 3 replies
  • Problem
  • Acknowledged
Photo of Numero Seven
Irritated
I called yesterday and waited and waited finally just left a voicemail no one called me back concerning the fact that my box hasnt been w...
  • 1 me too
  • 8 replies
  • Problem
Photo of Jeff Tolliver
Unhappy with Early Termination Fee
We had Excede for 14 months and it was by far the worst ISP we have ever had. The 12GB of data disappeared within 2 days and could rarel...
  • 2 me toos
  • 9 replies
  • Problem
  • In Progress
Photo of Lisa McCurdy
keeping my money for service i cancelled
called to canceling my service today 12/16/2018 just payed $80.98 on 12/14/2018 they told me they not going to refund me my money for ser...
  • 1 me too
  • 2 replies
  • Problem
Photo of Terry
Possible New Customer with satellite question
Hello folks,   Was considering switching from hughesnet to Exede. But first, is there a way to find out which satellite/beam I'd be on to...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of Kristen Wegner
Easy Care customer, 5 days no service or return courtesy call. Escalated calls every day, all I need is a modem, no one will send it out.
Easy Care customer, 5 days no service or return courtesy call. Escalated calls every day, all I need is a modem, no one will send it out....
  • 1 me too
  • 4 replies
  • Problem
  • In Progress
Photo of Keith
Ripped off again
Just joined this forum and glad to see it isn't completely edited, some bad stuff gets through. Salesman never mention contract which he ...
  • 5 me toos
  • 9 replies
  • Problem
  • In Progress
Photo of Chango Surf
Will a factory reset of the viasat wifi gateway affect modem's ability to reconnect to sat?
general question: Will doing a 'hard' factory reset on a viasat wifi gateway (white triangular 'spock' modem) cause the modem to lose all...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jack Hewitt
IPv6 Addressing
Does Viasat have support for full IPv6? Is there a moden/router available for that purpose?
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Tye Crane
Worse ever buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer
This is what I see every night every 30 seconds when I try to stream anything so it gives me lots of time to write bad reviews on ever...
  • 1 me too
  • 9 replies
  • Problem
  • In Progress
Photo of Brad
Numbers showing up when logging in (answered)
Hi everyone, It appears a change was made when you log into your account. The number that shows up (typically starts with a 300) is your...
  • 2 me toos
  • 1 reply
  • Announcement