roof mount not possible
Viasat installer came. Says he's not allowed to mount it on the roof. Sides of house are not an option either and he can't trench for the...
Conversations
Conversations 1 - 20 of 2828
Has anyone else had a problem finding a way yo communicate in writing
Refuses to communicate in writing.
Internet Usage
Internet
I am trying to make cell phone calls via wifi
I am trying to make cell phone calls via wifi, they call never goes out, also I tried calling my cell from the voice set up through visat...
data issues
For days our internet service has been horrible. Nothing will load and when it does it’s so blurry you can’t even see a half way decent p...
Upload Speed Issues
New firmware again, and having issues. My upload speed has always consistently been 5 mb/s and now upload is running between 190kb and 50...
Malicious Compliance
My handicapped nephew, he has no arms, was on the old satellite and tried to upgrade to unlimited plan he was told that only new custome...
Data usage incorrectly calculated.
While on vacation, in another state, with all our network devices with us, somehow we consumed about 17 GB of data. Our wifi is password...
My wifi has completly stopped working.
My wifi has completly stopped working. I can get internet through ethernet cable but none of my equipment can see wifi anymore, its just ...
How to fix signal loss after wind storm
I live in the plains in Colorado and the wind can be intense. Last night we had a particularly gusty wind storm and lost service. Since i...
loyal customers
Loyal Customers are NOT valued. I have been with Viasat since 2007, over 10 years, and they will not offer any kind of promotional upgrad...
Having reliability issues with signal
Since our dish was placed back on the roof, after our new roof was installed, we've had issues with service. I don't know that they are r...
excessive billing
i paid for 4 months upfront and have not had this service for more than a month and you are trying to debit my account already. if thats ...
My experience with Viasat
Okay. Everything was perfect until I moved into my new house 3 months ago. I asked 3 different representatives if I need to bring anythin...
Incorrect spelling!
You have an incorrect email address for me. It should read: *email addresses removed* Please notify when this has been corrected so that...
MATT B - need to hear from you, PLEASE
Matt, First of all, thank you for assisting with my situation. Without getting into details in this forum, there is one area where the l...
Sign up issues
Viasat is full of lies and will say anything to get you to sign up. Before I signed up I told them I was getting a new roof they said the...
Contract fee?!
Why am I being charged a termination fee when the internet wasn't working properly the whole time? I got viasat in March, when my daughte...
Data usage
Would someone please explain how it’s possible for 2 people in a home to use up 100 GB of data in 2 days? My data reset and was used up w...
Why is it so slow this weekend?
Internet is painfully slow on upload. I have the new Silver "unlimited" plan. I was told by customer service that it's happening to many ...
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