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Whether you're new to Viasat or a long-time customer, the Viasat Community is a great place to ask questions, get answers, hear what other Viasat customers are talking about and also contact our moderators in the corporate office for quick help.

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Conversations

Conversations 1 - 20 of 1173
Photo of Voyager
Viasat mobile app update
I just ran the recently updated Viasat mobile app as I am having some network trouble this afternoon. It took the app forever to fire up...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of Voyager
Server issues?
Satellite seems OK, but unable to ping or traceroute. I rebooted the modem and it took forever at the Network stage. Anyone else having...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Bill Knight
Terminating service
I told Viasat I was discontinuing service when it did not meet the plan minimums. (Breach of contract) They said if I didn't pay early te...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Mindy
FREEDOM??? ARE YOU KIDDING ME???
I HAVE THE FREEDOM 150 WITH 25GB BOOST "PRIORITY DATA"  It says I have the BEST plan available and that it is especially for  "people who...
  • 2 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of James Paramore
Why no help
Why is no one trying to help. Calling customer service does no good. Emailing viasat listens does no good. There is a problem with the DN...
  • 2 me toos
  • 1 reply
  • Problem
  • Acknowledged