Issues with service

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
I am not happy with my service at all. Speed is slow and data cap is crazy. been on the phone for a hour and got nowhere your employee wouldn't give her name all we called for was our bill this is ridiculous lookin for a new company
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Bill Price

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  • angery

Posted 2 years ago

  • 1
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Exede Lindsey

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Hello Bill, 

I’m truly sorry to hear that your concerns were not addressed; we are dedicated to providing exceptional customer service. I would be happy to assist with any service/billing questions or concerns you may have, please send us your account and contact info to
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Brian Shackelford

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Bill - 

I am just curious what plan you are on and what you were told regarding the data cap when you received the service?  I have found pretty decent representation of plans in our area as of this time with people I know who are selling the service.  

There may be a different / better plan for you to look at before giving up on Exede.
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David Wilson

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I know their service is terrible, you cannot get good customer service. On three separate occasions they double charged my bank account and made me overdrawn they have some real issues.

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