You say you have locked my email account but I typed in all the correct codes to change my password. Why does it still not work?

  • 2
  • Question
  • Updated 5 years ago
Photo of Claudia Eells Wagner

Claudia Eells Wagner

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 2
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hello Claudia, due to the previous transition over to our new email platform Zimbra, some of the WildBlue emails passwords may need to be reset for some users to gain access. Please feel free to contact our migration team at 1-855-463-9333 so they can assist with your password reset .Thank you