You guys are totally screwing the pooch with this new service request. I spent an hour and a half on the phone and was guaranteed a call within 3 days to set up an installation date. Going on 3 weeks and no call.
Hi Tim, I’m sorry to hear you have not heard any updates concerning an installation date. I’d be happy to look further into this for you please send us your account and contact info to firstname.lastname@example.org.