Can't get into my account

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  • Updated 2 years ago
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  • (Edited)
I can never get into my account, recently I received a phone call saying my internet signal wasn't what you thought it should be and someone came out and worked on my equipment, well now I have NO internet...I would like this remedied ASAP or I will be moving my service elsewhere.
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Kathi Ball

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Posted 2 years ago

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Exede Lindsey

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Hello Kathi, I’m sorry you had to experience these connection issues after the tech left your residence. I would be more than happy to take a look at your account and see if we can get this problem resolved as quick as possible. Please send us your account and contact info to exedelistens@viasat.com. Thank you 
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Kathi Ball

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Lindsey, thank you for your reply. I spoke with April, still not sure what is going to be done to improve my internet service, but someone is looking into it.