Would it make sense that the exede wireless routers are slow?

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  • Updated 9 months ago
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I connected an old ( at least 6 years old) netgear router to the exede modem/router and I'm getting much better download speeds. Or is my netgear router still only as capable as the exede wireless router?
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Kevin

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Posted 9 months ago

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Kevin

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Well I guess I could be wrong actually. It looked promising at first. Ill have to try it in actual use rather than speed tests.
The 1st to speed tests were twice the speed of the exede router. But then it proved me wrong.
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Jim16

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Kevin, it is a known issue with some modem/wifi combos.  There is a patch that Browserguy said they have.  Many have turned off the Modem Wi-Fi and stuck their own router in it's place.
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wm4bama, Champion

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Browse through your Netgear routers' menu..look for any QOS (quality of service) options and disable...QOS gets confused by the inherent latency of satellite customers.

If your Netgear has a bit more range (distance) than the Exede wifi modem it may perform better due to less packet drops and re-sends it has to do.

If you can, connect your computer directly to the router, or modem, to run a speed test, then compare to what you get from the transmitted wifi signal from both routers at the location where your computer is normally.
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Jab

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First generation WiFi modems suck...Ethernet hookup is best...or get a new router.  There is a thread or two on this topic.

See Harvey's comments
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Jab

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RE: speed test

Post your results, after doing this command

tracert 78.46.223.24
(Edited)
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Jab

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RE: " get that deep into things:"

Pretty simple really...Google

How to tracert OS

OS - Your operating system...
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Bev, Champion

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A trace route is useful if the customer is having problems connecting to ONE specific site, or with slow speeds or extremely high latency with ONE server (A game server for example) then yes, seeing where the drop out or, major lag is in the route is helpful but, we generally don't troubleshoot those sorts of problems here.

Beside that, if it's anon router, non Viasat hop, even if we see the problem hop, we can't do anything about it. really anything beyond a speed test is not needed here. If I did need to help a customer with a specific site, I'd refer them to Viasat before I asked them to use UOTrace, Fiddler or any command line tools save an IP release/renew.

The one exception MIGHT be game troubleshooting since I do that elsewhere and, if it were needed here, I'd volunteer for that then, I might need the reports those tools generate.
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Jab

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RE: "A trace route"

Hmm, user posts this speedtest, which is via Jacksonville, FL.  If user is on beam 351, with Gateway being in Juneau, Alaska, and Internet POP is in Seattle, WA., this might explain why speedtest is low.  Also, no Viasat Gateways exist there...

On the other hand, Ookla's speedtest suggests, for me, I should use their  Helena, MT server, rather than something around Denver area, like Testmy in the Springs.

Do note, Ookla's servers are hosted via ISPs, and if an ISP is getting STOMPED, so does your speed test.

Hence, knowing where your Internet POP is located, is quite relevant...and tracert may discover a person's Internet POP...otherwise, an user might get all twisted when using a speed test from over there....I'm sure one is aware of this phenomenon.

Keep in mind, these Google hits,

Spectrum Internet Speed test is fake
Ookla Speedtest - Strange results
Problems with accuracy of Ookla speed test?
Can we really trust Xfinity's speed test?

Use Testmy, Testmy has the PIPE......
(Edited)
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Jab

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Note - That poster flipped from Jacksonville, FL to Tallahassee, fl server....I seriously doubt Ookla determined that to be the best server.
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Jim16

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So when I use my internet to go to places all over the world it always uses the best server for me? But not when I use a speed test?  Or do I need to somehow connect to the best server first before I browse the internet?  Sarcasm intended.
(Edited)