Reliability is very, very bad. Hardly a day goes by I don't lose internet or entire network and have to reboot modem / router. When I hit data limit, speed goes from a "promised" 12 MBPS to .21 MBPS! Dial-up works faster than that! I would NEVER do this again - only did because local internet company had no more capacity. Starting to think NO internet would be better than this - at least then I'd know why I don't have service!
Dialup is no where near .21!!! .21 Mbps is almost 5X faster then a 56k modem. And that’s only if the 56k modem connected at full speed which they rarely do. Anytime you go over your allotment on a congested beam you will get .25 Mbps. Either learn to conserve data or upgrade your plan. This is how satellite internet works.
I don't have unrealistic expectations, except that it NOT take an hour to download a file, or take 4 to 5 minutes for a page to load. Or to be told, over and over, that there's a problem with my modem but it can't be fixed. When i have to re-boot the modem almost daily, that is NOT working as intended.
I get that not everyone has the same experience. And I'm happy if it's working for you. My point is I've been working with computers since 1982, and the "internet" when it was just dial-up and bulletin boards. I have NEVER experienced the frequent drops & lack of speed I'm seeing now, except for outages. I don't expect sympathy from anyone - I'm just stating MY experience. It has been a disaster for me since installation - 48 dropouts in just 2 months (I stopped keeping track), and now less than .3MBPS on speed. I will push for a service call, as was advised.