Worst internet ever

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  • Problem
  • Updated 4 months ago
  • Acknowledged
This is the worst internet ever. They make you sign a contract and you cannot even watch freaking television. Their customer service is brutally incompetent
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jeremiah

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  • Viasat sucks

Posted 4 months ago

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ExSatUser

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I must ask. What did you have before satellite internet? Did you expect to use satellite internet for all your viewing needs? If you ran out of priority data in the first day, that will happen.
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Stephen Rice, Champion

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How is Viasat causing you to have problems with your television antenna, satellite dish, or cable tv service?
(Edited)
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Admiral Korbohuta

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There's light at the end of the tunnel. I love how SpaceX president Gwynne Shotwell refers to current rural service as "crappy".
https://spacenews.com/spacex-plans-to-start-offering-starlink-broadband-services-in-2020/
(Edited)
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ExSatUser

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Millions of people pay $80/month for crappy service?

Awful aggressive thinking they can have 6 to 8 more launches, and the end user terminal isnt even designed yet.

I will gladly be a tester for this service, but no way I would cancel my current internet service to rely on just this, at least not initially.
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Admiral Korbohuta

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Elon Musk is a pretty aggressive and ambitious thinker. I'd gladly be a beta tester as well.
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Bradley

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I have decent internet and still pay for tv.

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Admiral Korbohuta

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Damn you Bradley. Damn you.
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Old Labs

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Now if you could only fix that slow Wi-Fi - go ahead it'll only take 3 minutes and you'll double your internet speeds.
(Edited)
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Admiral Korbohuta

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WiFiBlastShop.com
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GabeU, Champion

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Though it's too late now, you should ALWAYS thoroughly research a product or service before buying it, especially when that product or service includes a commitment.  Never solely rely on what a salesperson tells you.  
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Homeskillet

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It used to be years and years ago most of the bad press on satellite internet was from people playing video games and people who burned through their data allowance quickly. Now that is no longer the case. A little Googling should quickly turn up all the pit falls of satellite internet. It also seems there are obvious pockets in the USA where the service is notoriously poor. Just from reading in here it is obvious Ohio and Virginia are trouble spots.
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ExSatUser

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Certain parts of Ohio and Virginia, yes.

Viasat-2 was suppose to deliver a minimum up to speed of 25Mbps nationwide. Unfortunately, with the satellite issues, they couldn't deliver.
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Diana, Viasat Employee

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Satellite-based internet and the variables that affect speeds, Viasatcannot guarantee any particular speed.  It is always up to a particular speeds.  Speeds  often exceeds the plan.   
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ExSatUser

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Yep. But that is not what I said. Viasat advertised with Viasat-2 they would be able to deliver a minimum. "Up to" speed of 25Mbps nationwide (continental United States). This was even posted on their main Twitter page at one time with a map. I am sure the rationale was to say Viasat delivered broadband internet nationwide to meet the minimum speed the government declared to be considered "broadband".

Because of Viasat-2's issues, this never materialized. Numerous locations today only offer a minimum "up to" speed of 12Mbps.