Worse ever buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer buffer

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This is what I see every night every 30 seconds when I try to stream anything so it gives me lots of time to write bad reviews on every site I can find. We should all get together and start a class action lawsuit against viasat...
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Tye Crane

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Posted 5 months ago

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Justin Brown

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You have to login to Netflix online and change your playback settings. Take it off auto and change it to .03 .
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Stephen Rice, Champion

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What plan are you on and how much data have you used this month?
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Tye Crane

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Silver. I'm at about 160 gig so far but that's not the problem its the same even under 60 gig I'm always at 0.02-0.47 every night.
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VeteranSatUser, Champion

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Might be why your speeds are so slow. Your RxSNR is low to begin with and you are getting a lot of missed packets that have to be resent!
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GabeU, Champion

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No difference when they moved the dish this time its about 10 ft from the other location but still points through a tree
That generally doesn't work too well.  A clear view is a must.  Might it be pointing over the tree?  The look angle with the dish is actually higher than it seems.  Usually somewhere between 20 and 26 degrees, depending on the dish.  
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Tye Crane

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It looks like it is pointing about 10ft from the top of the tree right through a big branch but it could be going over the top.
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VeteranSatUser, Champion

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Log into your modem (192.168.100.1) and look for a stat called RxSNR. Report that number here. Depending on its value, that will give us some idea if it is pointing through a tree
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Tye Crane

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Ok I will try that when I get home thank you.
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Tye Crane

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This reply was created from a merged topic originally titled Worse ever.

I wish they would just let me out of my contract without a ridiculous fee. They did say they would discount the fee but why should I have to pay for a service that does me no good stresses me out and makes me angery every single night. I'm less than 90 days in and have called and complained since day one. I tell everyone in my area don't even bother with viasat..
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Oliver

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you need to pay because someone drove X miles to your house and spent X time doing an install. Viasat paid a contractor for that, now you need to pay them back for X.
(Edited)
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GabeU, Champion

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Are you reducing the definition of the streaming source to SD or lower?  Remember, with your Silver Unlimited plan you can only stream at 480p or lower.  Anything higher and you'll see buffering.  

With this said, your best bet would be Low Def.  
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Tye Crane

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Yes it's lowered.
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Hfcomms

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Your simply not going to be able to stream video during prime time when everyone wants to use the service.  Nobody can and I'm surprised it hasn't been brought up already.  Whether you have used your prime data or not there are simply too many users on because everyone wants to be on at the same time.  Quite often I can't stream lower quality audio during prime time.

It is what it is and everyone is in the same boat.  Use a download manager or torrent and if there is something you want set it up to run overnight and it will be waiting for you in the morning to watch at your leisure.  For everyone to be able to stream video during prime time Viasat would have to dump more than half their customers and you would be paying 2X or 3X more than you are now. 

Their solution is equitable to give everyone an equal shot at the available bandwidth.  If you can't browse or do email during prime time then there is a problem that they need to solve but don't expect to be able to stream video on most beams/gateways when everyone is on the system.
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Russtytrucker

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Nothing buffers for me, never.  But I have Directv.  Living in a rural area and staying connected to the outside world just costs extra.
(Edited)
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GabeU, Champion

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Same here.  
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Tye Crane

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Yes I hear that.