Trouble using YouTube, Spotify, etc.

  • 2
  • Problem
  • Updated 2 years ago
  • In Progress
  • (Edited)
No audio or video streaming but most websites are loading fine. Audio and video won't work on multiple devices. Streaming such as YouTube, Spotify, etc.
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Tyler Stark

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  • Frustrated

Posted 2 years ago

  • 2
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Steve Frederick, Champion

  • 2779 Posts
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It sounds like you have used up your priority data and are now DAPed.
(Edited)
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Diana, Viasat Employee

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Hi Tyler, We can certainly take a look at your account. How long has this been going on?  Send your account and contact information to exedelistens@viasat.com or call 855.463.9333 and speak to our technical support team for real-time help.