I was wondering if anyone who is still on the old WildBlue service still gets emails saying they've went over their usage? I got one Nov. 5, 2017 and it should have been returned to full speed around the middle of December, but it did not, and I did not get the normal "your speeds have been restored" email.
Customer service (both on the phone and viasatlistens) has been useless. The only response I've gotten is that my speeds should be fine. I specifically asked whether they still send emails and got no response. I figured it was kind of odd that my speeds never returned to normal and I didn't get an email. Seems like not getting an email would be a hint something is wrong on their end, but that's assuming they haven't stopped sending emails.
I'm kind of tired of dial-up speeds. It's been 6 months for crying out loud. And given all the complaints about the new plans, I'm not sure upgrading is going to do anything.
Did a couple speed tests tonight. One connected to my wifi router. The other connected directly to the WB modem. 32kbps over wifi, 102kbps connected directly.

Customer service (both on the phone and viasatlistens) has been useless. The only response I've gotten is that my speeds should be fine. I specifically asked whether they still send emails and got no response. I figured it was kind of odd that my speeds never returned to normal and I didn't get an email. Seems like not getting an email would be a hint something is wrong on their end, but that's assuming they haven't stopped sending emails.
I'm kind of tired of dial-up speeds. It's been 6 months for crying out loud. And given all the complaints about the new plans, I'm not sure upgrading is going to do anything.
Did a couple speed tests tonight. One connected to my wifi router. The other connected directly to the WB modem. 32kbps over wifi, 102kbps connected directly.
Daniel Ulery
Deku (The #1 Hero Data Saver), Champion
plus... ya have to share the speeds also... what plan are you on by the way??? imma onto the unlimited silver 25mbps 150gbs priority data then after my 150gbs i get depriortized during peek hours and busy network congestions...
Daniel Ulery