Wildblue is not connecting with att.net and bellsouth.net

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Everytime I send an email on the new wildblue server to an att.net and bellsouth.net account it is returned with the following message - This message was created automatically by the mail system (ecelerity).

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
(after MAIL FROM): 521- blocked by sbc:blacklist.mailrelay.att.net.
521 DNSRBL: Blocked for abuse

Any idea why this is happening? I have a lot of email contacts with those addresses. Help please.
Photo of Johnny Wray

Johnny Wray

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Johnny, this email problem that is occurring has been identified by our engineers and is presently being worked on with all its associated sites. This should be resolved within next 48hrs. Thank you
Photo of Knight Rider

Knight Rider

  • 957 Posts
  • 536 Reply Likes
More technically what has happened is Exede has been black listed by att. Why you ask...well it has to do with that they switched platforms and now their email is coming from a different public IP address and as a result their system thinks that some one has spoofed or copied their system and sending fake email's. Its a fairly straight forward process to get your self re-white listed and as Lindsey stated they are working on doing just that but it does take time to get it fixed and populated back out to the whole internet.
Photo of Mike


  • 1 Post
  • 0 Reply Likes
live.com is now blocking emails from this server due to blacklisting by LASHBACK.

This conversation is no longer open for comments or replies.