Archived and Closed
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Sept 1st, the Wildblue incoming emails stopped. Outgoing is fine and nothing bounces. I run a small business and email absence is killing us. We've called Wildblue tech support 5 times, each time going through the same script the staff generates. Each time they promise to "expedite" our fix and to call back in 24 hours if it's not fixed. They won't give a case number nor advise on progress. All service worked fine after their migration from Google BUT only worked for short time. We're in a loop and I don't believe they can fix this issue for us because Wildblue is telling me that we're the "only ones" with this problem. I find that hard to believe but can't get any satisfaction and we are beginning to set up an email account far from them to salvage our small business. I'd rather remain with Wildblue, basically pleased with their service except in this instance.