Wildblue email not loading but Google finds it

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
Wildblue webmail site does not load, and Apple mail cannot load wildblue email, but Google can apparently access it if I ask Gmail to import mail from my wildblue account.  I cannot use Gmail for this, I really need to use Apple Mail or the Wildblue webmail site.  What's the problem?
Photo of Tina Garfield

Tina Garfield

  • 3 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Diana

Diana, Viasat Employee

  • 2154 Posts
  • 384 Reply Likes
Hi Tina, We are experiencing some technical problems. We apologize for any
inconvenience. This is more complex than we first thought and is taking longer to correct. If you do a direct connect through our network to your email, you should be able to access it.
Photo of Tina Garfield

Tina Garfield

  • 3 Posts
  • 0 Reply Likes
Not sure what you mean by "do a direct connect through our network." I am out of town ( away from my wildblue modem/dish) so must rely upon on the webmail website through other connections. But it sounds like you are working on the problems, so I'll see if I can keep connecting via Gmail. Any idea on when it all will be working again? Thanks!