Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Issue addressed. Problem solved. No need of response.
"It may be back online, but you can't sign up on it because the image verification will not work for me (no image) no matter which browser or computer I try or no matter how much I play with the browser settings. I emailed support 08/27/13 and was told Exede Steve would be in touch to help me get signed up. I'm still waiting for a reply so I signed up here. I am still waiting on a reply on here concerning my modem 24 hours plus later."
"WB Matt (Employee) 1 day ago
The image verification may not be your issue. Take a look at this thread and see if it fixes your problem: http://www.wildblueworld.com/forum/sh..."
In reply to the above suggestion:
The image verification/registration image box in the first verification step is the issue, not the verification box further down. There are not any of the six letters or numbers being displayed in the image box. I can't enter them because there is nothing there but a small icon or other. This is the only web site I am having a problem with the letter or number image not being displayed.