wifi password

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  • Updated 1 year ago
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just got a new cell phone and can't connect to our wifi. I have entered every number from the router and nothing works as a "password". My phone does not give me the option of pressing the wps button. Help!
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Kristin Butterworth

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  • annoyed

Posted 1 year ago

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Bev, Champion

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What brand of router do you have. What password does your computer use to connect to it? 
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Diana, Viasat Employee

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Hi Kristin, If you have the Exede WiFi modem, here is a link to change the password.
http://help.exede.net/articles/General/How-to-change-your-WiFi-Modem-network-password

If you need additional assistance, call Exede Customer Service at 855-463-9333 for technical support.   You can also send an email to exedelistens@viasat.com with your accout information or access EasyChat 
http://help.exede.net/articles/General/Get-fast-account-information-with-EasyChat