The WiFi modem that came with Viasat service has died. After over a dozen calls to customer non-service, (frequently getting completely opposite answers) I bought a Netgear WiFi modem. The modem indicated is wasn’t receiving any signal through the coax. Another call to Viasat said that we HAD to use a Viasat device only, so I returned the Netgear modem. After more attempts to reach tech support, I was told that the Netgear WiFi router WOULD work, but it had to be in bridge mode. Before I go out and buy another router, can anyone tell me if this is true, or am I just getting shined on by another knuckle head? Thanks!