wifi help

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  • Updated 9 months ago
i changed my wifi password and set it to private and now it will not let me connect to my router and when i try to go and change it back it says refuses to connect what do i do?
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Rachel Lewis

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Posted 9 months ago

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Old Labs

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Tough to say without some additional calrification of "refuses to connect" and what that means, but..

Be aware that the address is the address of the administrative utility; it is a separate user name and password not associated with the WiFi password. So if it's refusing to connect because of username and password - ensure your using the admin account.
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May have to do a hard reset on the modem.