Why won't the WIFI connect to my brand new gaming computer?

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Brand new gaming computer...doesn't even pop up wifi to access, I have to connect it with the cable across the room. Does anyone else have this issue? Is it the modem itself? OR is it possibly not connecting because a router is required? I thought there was a built-in wireless router...
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casey

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Posted 12 months ago

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Mr.Anderson

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do you have other devices that can see the wifi router?

setup the wireless router if you have one

192.168.100.1

your login information should be on the router or with your install papers...
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casey

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Yes, all others connect but the computer (not laptop) doesn't.
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privatejordy

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That is odd. I was going to ask the same question asked above, and attach a photo of the wireless modem, but you obviously have the one that is capable of WiFi.  I've recently acquired a few new devices, including a laptop, and everything finds Exede and connects fast.  Practically nothing comes with an ethernet port anymore, but there are adapters available for $15, however you shouldn't need to go that route.

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John Robinson

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Not that this has to do with viewing the wifi signal, but did someone tell you that you could use Exede for gaming? If so they lied. It's a common story unfortunately. I am finishing out my 2 year contract with Exede as nothing but a backup internet connection specifically because you cannot use it for gaming. I fell prey to their sales reps.
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casey

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What other options would you suggest?
John - In another month, exede offers unlimited data - do you think this will speed up gaming?
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Bev, Champion

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Casey, the big issues with Exede and gaming is the latency (ping) and that is always going to be around 600 ms, that means lag in online games PERIOD. Some games deal with the unavoidable lag better than others and, there is nothing you nor Exede can do about the high latency.

As for connecting, does the wireless adapter in that computer work? Is it enabled? Can it use both 2.4 ghz and 5 ghz or only one or the other? If only one, is your Exede router set to that frequency?
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John Robinson

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Casey - What Bev said is 100% accurate. Gaming is not something you can do successfully based on Exede's current limitations. My issue is more that I was told differently up front. 
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Mr.Anderson

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did you get it working? what type of wireless does this gaming rig have
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J&J

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Mr. Anderson asked a good question.  Mine is, have you ever setup a computer to connect to WiFi?  There is a procedure for that, and in Windows it reads something like "set up a new connection" and you click to "Access the Internet" and then what the connection method will be.  After all that you must click the network icon in the system tray and click on the local WiFi access point and select "connect" and while you are there you can click the little box that says "Always connect automatically when this network is in range."
 
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Ron D Stricklin

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You can play online games. Just nothing actually serious requiring fast response time. No FPS and you probably can't tank or heal is a MMO. The new speed do nothing for this. There are solutions to deal the latency issues but all on the end of game developers and they won't do it.
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Bradley

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Probably need to set up the connection on your computer like others have said, but a gaming computer is kind of a waste on Exede internet. Serious gamers don’t use wireless connections in most cases. With Exede it’s a moot point. Latency and spikes create a usable but frustrating experience. A 240 refresh rate and high definition graphics will be lost in the experience.
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casey

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So with XBox and PlayStation...will it have the exact same lag time with Exede or is it better?
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Gwalk900, Champion

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casey,


"So with XBox and PlayStation...will it have the exact same lag time with Exede or is it better?"


When using a satellite connection your signal has to follow a rather lengthy path.

A satellite located in a geosynchronous orbit is roughly at an altitude of 22,300 miles above the Earths surface. Your signal has to travel from your modem up to the satellite (22.300 miles) then from the satellite back down to your Gateway (another 22,300 miles) where it joins the "real internet". Your return signal then travels from the Gateway back up to the satellite then back down to your modem.

That is a distance of roughly  89,200 miles (22,300 X 4)

Your signal travels at roughly 186,000 miles per second .... the speed of light.

Hence your ping time will be 580 MS at a minimum. This means actions requiring fast response times are not going to work.

It has nothing to do with the capacity of the satellite and everything to do with the distance your signal must travel.



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Brad, Viasat Employee

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The ping is the one thing we won't be able to change. We can boost data to the moon....not quite our satellite is closer than that but the ping rate is due to the speed of light of the signal bouncing to and from the satellite. It doesn't affect a lot but if you're playing a FPS game you're going to see that may be very frustrating with a satellite connection. We have a champion that posts in her occasionally (Deathgod) that has been keeping a tally of which games work/which do not 
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Baconface McGee

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Modem won't let me configure any type of settings, even when I type "admin" into both fields.
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Brad, Viasat Employee

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Please call our team at 855-463-9333
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Bradley

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Better than what?
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John Robinson

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Here is my question then Bev and Gwalk...  Why am I able to online game with Hughes Net if it is all about the distance? As I said, Exede is now my secondary internet provider bc I am waiting out my contract end. Have no issues with Hughes Net regarding gaming. If the issue is only about signal travel distance then how has Hughes dealt with the issue. Not being sarcastic... Just want to understand the why...
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Gwalk900, Champion

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John,

If you look at the Hughesnet forums you will see many of the same game related complaints.

Much depends on the game being played and the game servers response times and settings along with beam/gateway congestion among other things.



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Bradley

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Which games do you routinely play? 1/2-3/4 delay is not as noticeable in some games. I game ok on Exede even on third person shooters, but if you’ve ever played on fiber or cable, there is a substantial difference. You may have adapted and really don’t know what low latency feels like. Some games also employ lag compensation mechanisms which help us tremendously.
(Edited)
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Bev, Champion

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We never said you couldn't game. I game with  Viasat Internet Service. And yes I play FPS like Battlefield 1 but, you still have lag, a lot of lag compared to fiber or even DSL connections.

Some games work great, some you have to adapt your play style to compensate and, some simply don't work at all.

Like Rift, works great except, due to lag, you don't want to be a healer, you can DPS, AOE, Tank, Bard (support but not healer.) and PvP just fine but the lag is too much to be a top notch healer.
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Michael McDowell

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Jeesh !!!!  That was all Greek to me!  LOL
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Steve Frederick-VS1/Beam314, Champion

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the ping time or latency with Exede and Hughesnet, is in the neighborhood of 670 ms, which causes problem playing any action games. This latency cannot be reduced with satellite internet, because the satellite is 22,500 miles above the equator, and the signal, while travelling at the speed of light, must make two round trips, thus the time lag. It is just physics, and no one can make this lag go away. It is a fact of life with satellite internet.
(Edited)
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Bradley

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It won’t be with low orbit satellite constellations;).

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