Waiting for box to return equipment

  • 1
  • Problem
  • Updated 1 year ago
  • Acknowledged
  • (Edited)
Why will you not send me boxes to send back equipment.....been 7 weeks !!!!!
Guess you don't want it..... tired of calling you every week and wasting hours
of my time.....
Photo of Linda Thompson

Linda Thompson

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Posted 2 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

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Hello Linda, 

I’m sorry you have not received your leased equipment return boxes as of yet, 7 weeks is way past the time is should take. Please allow us to review your account and see if we can figure out what’s going on. Please send us your account and contact info to exedelistens@viasat.com   
(Edited)
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Carol Reed

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I have not received box either. 
(Edited)
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
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Hello Carol, please send us an email with your account and contact info to exedelistens@viasat.com so we can further assist.