Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old thread
- 1 Post
- 0 Reply Likes
Posted 4 years ago
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
If you would like some detailed help in understanding the usage which surprised you, you can send an email about this to exedelistens@viasat.com. They should be able to help you break down what kind of usage added up to the numbers you mention. Actually you can expect that an exede customer service rep from that email address will read your post here and will likely invite you to contact them. But you can go ahead and send them an email before that if you like.
- 31 Posts
- 12 Reply Likes
My Data Meter is not used up, it's only at 3.0GB.
So why is everything moving like were being DAP/No Fast Speed!
And this is the Late Night Free Zone, (1:38 A.M.)!!
- 19 Posts
- 11 Reply Likes
- 31 Posts
- 12 Reply Likes
- 290 Posts
- 221 Reply Likes
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
Exede voice has in its contract something to the effect of you can't buy their phone service and then be on the phone 24/7 being a telemarketer (well, that is me paraphrasing A LOT). But you know what I mean?
Unfortunate that congestion got to this point before new satellite going up next yr. I could get all excited and say exede should have KNOWN this would happen and should have somehow planned for it...but truthfully, not as easy as it sounds to predict. and as I have said before, I wouldn't have been happy if last august they had refused to sign me up because there was too much congestion....
- 101 Posts
- 21 Reply Likes
I'm supposed to get 12/3...but since the NEW plan they started capping my speed when it get around 30GB.
I didn't know exactly why until I saw that they had changed plans AGAIN.
Bill Date 24th.
23rd: 3.5/0.5 speed at 11:58 PM
24th: 13.6/2.3 speed at 12:02 AM
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
- 31 Posts
- 12 Reply Likes
- 290 Posts
- 221 Reply Likes
- 31 Posts
- 12 Reply Likes
If they would Cut some of those [wasteful spending/stupid programs] in Washington, they would have plenty of money to spend in areas that need it! (Like Bridges, Roads, and the Internet!)
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
- 31 Posts
- 12 Reply Likes
- 31 Posts
- 12 Reply Likes
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
Steve Frederick-VS1/Beam314, Champion
- 3178 Posts
- 2046 Reply Likes
- 101 Posts
- 21 Reply Likes
Us, oldies are suffering. Since Aug...this is about (at least) the 5th change they've made and I believe the worst one yet for the money.
I'm supposed to get 12/3...but since the NEW plan they started capping my speed when it get around 30GB.
I didn't know exactly why until I saw that they had changed plans AGAIN.
Bill Date 24th.
23rd: 3.5/0.5 speed at 11:58 PM
24th: 13.6/2.3 speed at 12:02 AM
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
At this point, despite the clear slowing of speeds during LNFZ, I am still always able to do what I most like to do which is stream movies and tv on netflix or amazon prime. No problems at all with that so far.
and could somone help me out here? I only have access to Classic where i live; what are people talking about when they talk about having a lot of plan changes, like exede is changing plans without the customer's permission or something? what is that?
Steve Frederick-VS1/Beam314, Champion
- 3178 Posts
- 2046 Reply Likes
I am only eligible for the three Classic plans here in central New York.
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
- 3 Posts
- 1 Reply Like
- 1827 Posts
- 163 Reply Likes
- 1788 Posts
- 1083 Reply Likes
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
when I read or hear about people who have cable plans with even just 100gb per month, that's hard for me to compare to my 10gb/month allowance, but they see it as normal and quickly see it as their right.
- 3 Posts
- 1 Reply Like
- 957 Posts
- 536 Reply Likes
- 957 Posts
- 536 Reply Likes
- 19 Posts
- 11 Reply Likes
LorrieL, Champion
- 647 Posts
- 219 Reply Likes
- 19 Posts
- 11 Reply Likes
- 2 Posts
- 1 Reply Like
Something is definitely going on. This sucks.
- 957 Posts
- 536 Reply Likes
- 2 Posts
- 1 Reply Like
- 1827 Posts
- 163 Reply Likes
- 1 Post
- 0 Reply Likes
- 1827 Posts
- 163 Reply Likes
This conversation is no longer open for comments or replies.
This conversation is no longer open for comments or replies.