Why no service in zip 23024?

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  • Question
  • Updated 11 months ago
  • Answered
NO Service
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Billy

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Posted 1 year ago

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Old Labs (VS1-329-L12FZ)

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Very close to me... both Viasat-1 and Viasat-2 plans have been closed to new subscribers for a couple months to prevent over subscription. 
(Edited)
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Billy

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Its been over three months and still no service available in area code 23024
When will it become available?
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.

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Viasat subscriptions were closed all but a couple months in my zipcode from 2012 to 2018, most of that entire time.  3 months closed isn't much.   Nobody can answer your question, not even the employees.  It might open when a set number of subscribers disconnect service freeing up room, but that can't be predicted.
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Spinninghorse, Champion

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barg_ - Are you following Louisa County Broadband Authority? They are putting up towers for wireless service. If you are on FB, there is also a page for those working closely and interested in this topic. 

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VeteranSatUser, Champion

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My county tried that. A complete joke. I am one mile from the tower but cant get service.
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Billy

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The Louisa Broadband Authority is a joke, Working on it for years and no service yet.
We have no cell service at out location and even tried Hughes Net but the angle of their satellite won't work in our location. ViaSat 2 is our only hope. I check the web site every week in hope it will be available.
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VeteranSatUser, Champion

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Can you point okay at Viasat-2?
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.

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I hang out here sometimes to see how Viasat is doing, because I always liked them better than Hughes, had Wildblue for years.  I also check for news if/when they will offer competitive plans in my area, which they don't now (Hn's $40 for two year plan offers more priority data than Viasat's cheapest plan in my zip at $100, almost double, counting the bonus zone though).  Most of my neighbors have satellite, Hughes, and it works (also Hughes because Viasat was closed for those years, and Exede 5 was very poor for those that used to have it).  Some of my neighbors can't get cell service.  And I am interested in the topic in general.  But, one Vz tower is 10 miles away from me, through some thick trees on my property.  The other new tower is 13 miles away but direct line of sight.  My booster antenna is pointed through the trees yet, haven't gotten around to trying the new tower.  So, I'm using Vz's new actually unlimited, HD streaming prepaid jetpack plan.  Used well over 70GB last month, probably close to 100 (I was messing with routers, actually lost track...).  So, as long as this keeps up, or my slower regional cell carrier keeps their option, or US Cellular keeps their (more expensive) home option, I don't need service but some people still do.  Here are tests, one from a while ago, one from about 8:10 pm the other night, if I put the right links.  It's fairly consistent, above 15 pretty much every time I check.  My towers aren't congested, not many people here.  http://www.speedtest.net/result/7863755847.png https://www.speedtest.net/android/4481801096.png


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Spinninghorse, Champion

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Do you mean your service is down or no plans?
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Brad, Viasat Employee

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What Old Labs said (new Dog pic?)

Basically some areas we may temporarily halt new subscriptions due to high demand and limited availability (ie not enough bandwidth in that area to support). That does change time to time so I'd recommend checking every so often 
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Spinninghorse, Champion

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The reason I asked my question is because I am in 23024. I have service, as in the service is up and running. As a customer, I have never been offered Viasat-2 plans. There are plans available. 
(Edited)
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Old Labs (VS1-329-L12FZ)

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Interesting... here's what I get for 23024:



at viasat.com/internet which shows a different number for ordering.
(Edited)
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Spinninghorse, Champion

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Weird. I used this link:  https://www.exede-sales.com
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Old Labs (VS1-329-L12FZ)

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Looks like that's an "authorized" retailer in California DBA as Blacksheep Enterprises, LLC:



Heckuva drive to Virginia for install ;) There are a ton of those exede* domains registered some legit, some maybe not.
(Edited)
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Brad, Viasat Employee

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As far as availability goes I'd recommend viasat.com/internet to see what's in the area