Why is it that my plan is supposed to have a 12 Mbps download speed but litterally the best i have ever got on is 5 http://www.speedtest.net/my-result/44... and a second question where do I find out when my contract ends?
You are most likely in a congested beam, but that dont mean you cant get the advertised speeds. If you send email@example.com an email with your account/ contact info referencing this post Exede Diana or Exede Lindsey will reach out to you and review your account and see what they can do to help you.
Hello Nehpets, I would be happy to check your account concerning your download speeds to see if we can correct this issue. In regards to your contract, you can view a copy of your 24 month service agreement at myexede.net. I can certainly provide you more information concerning exactly as to when your contract ends. Please feel free to send us an email with your account and contact information. Thank you.