No email response

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  • Updated 3 years ago
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I have called and was told you guys would be getting a hold of me, then three weeks ago I emailed you guys and still have not gotten a return call or a email. Do you guys not care about your customers?!?
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Richard Henson

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Posted 3 years ago

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Photo of Exede Lindsey

Exede Lindsey

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Hello Richard, this is truly not what we like to hear, we certainly care about all our customers. I’m sorry you have not been contacted concerning your matters. When you emailed exedelistens@viasat.com for assistance you should have received a case number for your recorders, If possible, could you please provide that case number to help us locate your email. You could also send another email with your account and contact information so we can further assist. Thank you 

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