why I am getting billed a full rate when I am in hybernation

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  • Updated 3 years ago
  • Answered
I have been unplugged since October. January charged over 90$ and February over 60$ when December was just 20 $
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Andy Basel

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  • confused

Posted 3 years ago

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Exede Lindsey

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Hello Andy, 

I'm sorry you are receiving monthly charges outside of your lease fee. Please allow us to take a look and see if we can get this problem resolved. Please give us a call at 866.945.3258 or send us an email with your account and contact info to exedelistens@viasat.com