Why has my data usage increased?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
I only use data for facebook or online shopping. I don't stream movies . I'v only used face time 3 or 4 times. My data went away so fast that I had to stop. Your service is sold as HIGH SPEED service but I find to SLOW.
Photo of Joe Braswell

Joe Braswell

  • 1 Post
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Exede Lindsey

Exede Lindsey

  • 1827 Posts
  • 163 Reply Likes
Hi Joe, I would be more than happy to review your account and figure out where your data is being consumed based on your daily traffic categories. We can also take a look at your speeds as well, please send us your account and contact info to exedelistens@viasat.com.

A few data consumptions that people are typically unaware of are: Storage, Updates, Apps, or Communications. The number of devices on your home network also plays a major role with usage.