Why doesn't my Wi-Fi work? Can't figure it out!

  • 1
  • Question
  • Updated 9 months ago
  • Answered
Photo of Tammy G Unger

Tammy G Unger

  • 3 Posts
  • 0 Reply Likes
  • upset!

Posted 9 months ago

  • 1
Photo of Bev

Bev, Champion

  • 2623 Posts
  • 1042 Reply Likes
Tammy, do you have a Wifi Modem or a separate router? Is the Modem connected to the internet?
Photo of Diana

Diana, Viasat Employee

  • 2084 Posts
  • 349 Reply Likes
Hi Tammy,  I'm sorry your WiFi isn't working. Are you using the Exede WiFi modem or do you have one that connects to the Exede modem?  Please review the links attached on how to connect the WiFi router;
If you still need assistance, please call Exede Customer Care at 855.463.9333 for immediate assistance.