Why doesn't my Wi-Fi work? Can't figure it out!

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  • Question
  • Updated 2 years ago
  • Answered
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Tammy G Unger

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  • upset!

Posted 2 years ago

  • 1
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Bev, Champion

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Tammy, do you have a Wifi Modem or a separate router? Is the Modem connected to the internet?
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Diana, Viasat Employee

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Hi Tammy,  I'm sorry your WiFi isn't working. Are you using the Exede WiFi modem or do you have one that connects to the Exede modem?  Please review the links attached on how to connect the WiFi router;
If you still need assistance, please call Exede Customer Care at 855.463.9333 for immediate assistance.