Why does your company steal?

  • 1
  • Question
  • Updated 2 months ago
  • (Edited)
 don't have any service with your company and I never have. Viasat stole from me and now I have to jump through hoops to get my money they stole.
Photo of Thomas

Thomas

  • 1 Post
  • 0 Reply Likes
  • Fucking Pissed

Posted 2 months ago

  • 1
Photo of Bob Lexus

Bob Lexus

  • 338 Posts
  • 118 Reply Likes
I am more than a little curious how Viasat could "steal" your money if you have never done business with them.

Is there more to your story?
Photo of Homeskillet

Homeskillet

  • 380 Posts
  • 148 Reply Likes
If someone fraudulently used your credit or debit card for a Viasat bill that isn't Viasat's fault. Report the fraud to your bank.
(Edited)
Photo of Brad

Brad, Viasat Employee

  • 3525 Posts
  • 1322 Reply Likes
Edited for Profanity (that's against the rules)


This does sound very much like someone used your card if you never had Viasat, Exede or Wildblue before. Did you use your card to help someone get the service because that stays on file as the card to use. Otherwise this sounds like someone stole your card number. If that's the case the first stop is going to the bank and closing that card and asking they file some chargebacks for you.

 Cards being compromised is pretty common everywhere, skimmers at the gas station, bulk numbers being sold off, it's common enough the bank doesn't even charge a fee, they refund your money and change your card. I've had it happen to me personally about 3 times in the last 5 years someone would go buy about $700 of things at Walgreens or something. 

You'll need to talk to your bank.