why does my wife keep rebooting

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  • Updated 1 year ago
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Perry

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Posted 1 year ago

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Jim

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I'd like to know the answer to that, as well.  I'll get about an hour or two and then, boom...  disconnect and reboot.
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Brad, Viasat Employee

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Maybe you should ask you wife about that (just kidding...there's a typo in the subject line. Darn Auto-correct! happens to me all the time)

As for the WiFi, If you have a separate router and it's dropping you might want to unplug for a few moments to restore connectivity. If the modem is the culprit we'll need to take a look at the account and modem health to see if it's a issue with the equipment or not. You can call us (probably faster method today) at 855-463-9333 or you can email us at exedelistens@viasat.com (include an account number or the phone number so we can find your account) and we can look into it for you and if there's a issue on our end we can try some things to make it not drop out on you.