Why does my internet keep buffering

  • 2
  • Question
  • Updated 2 months ago
  • Acknowledged
Photo of Myron Moseley

Myron Moseley

  • 2 Posts
  • 0 Reply Likes
  • disgusted

Posted 3 months ago

  • 2
Photo of ExSatUser

ExSatUser

  • 1393 Posts
  • 829 Reply Likes
I assume you are talking about when streaming?

This is not uncommon with Viasat, especially if you have exhausted your priority data and/or are trying to stream during primetime.

Your best bet is to get PlayOn Cloud. Prerecord your content in the cloud, download said content locally onto your PC or tablet, and then watch from there. While this can take planning and us a little cumbersome, you will have zero problems streaming content then.
Photo of Bob Lexus

Bob Lexus

  • 328 Posts
  • 115 Reply Likes
What service plan are you on?
What video resolution are you streaming at?
What is your current data usage for the month?
Photo of Voyager

Voyager

  • 432 Posts
  • 122 Reply Likes
Because once you have exceeded your meager data allowance, your speed is probably something like mine is this evening. At these speeds, email is a challenge let alone video.
Photo of Voyager

Voyager

  • 432 Posts
  • 122 Reply Likes
@ExSat and Dances, so basically PlayOn is a pain to use and just makes a painful ISP even more painful. Got it!
Photo of Dances with Woofs

Dances with Woofs

  • 256 Posts
  • 224 Reply Likes
Yes PlayOn Cloud is a pain to use primarily because they refuse to provide a way of scheduling recordings via a desktop application or the browser.

It's just another in a long line of hoops I jump through to make a limited satellite internet experience bearable - i.e. strict management of my priority data; extending it by leveraging the free zone for all heavy lifting including video streaming; limiting the majority of my priority data use to essential browsing, email and other tasks; using every data savings technique in the book when browsing (ad blocker, disabling wasteful java script on abusive sites, disabling autoplay media, disabling preloaded media that you don;t even have to watch to burn through data in the background, disable all automatic updates  etc.) And if that still isn't enough I've always got Redbox to rely upon where videos are streamed to/from my home at a pretty consistent 35-45 mph depending on traffic and congestion. 

So you can burn through your priority data in 2-3 days (get yourself tagged as a heavy user and placed in the bucket with all the other heavier users fighting over a limited share of bandwidth in that channel and guaranteeing yourself a miserable experience for the rest of the month); or stretch your data and have a reasonable experience - your choice. Are you gonna do something about it or just stand there and bleed? Viasat didn't make me move to BFE - it was my choice alone and neither they nor any other ISP has a responsibility to provide me with "city-like" internet service.        
(Edited)
Photo of Voyager

Voyager

  • 432 Posts
  • 122 Reply Likes
The priority data is so limited, unless you want to pay the really big monthly charges, and even then it isn’t even 1/3 of the current average USA data usage, that I consider the entire month to be Liberty pass and simply don’t even think about the data cap. It is so low that it is simply ridiculous to try to conserve it. I tried that at first and it only added a couple of days so you got maybe 5 days of use rather than 5.

It is easier to simply drive to our church or other places that have decent ISPs for the times when real bandwidth is needed and consider Viasat to basically be for checking email, Facebook and other services that are largely text with just a few pictures now and then and to forget about video.

Counting the weeks until my REC gets fiber to my house...
Photo of ExSatUser

ExSatUser

  • 1329 Posts
  • 808 Reply Likes
I still use PlayOn Cloud a lot to record content on my tablet to watch when traveling.

The scheduling of downloading wasnt a problem for me at all with a free addon to the browser.

I dont really download to my PC any more though because I dont need to prerecord content since i dropped Viasat.
Photo of GabeU

GabeU, Champion

  • 2133 Posts
  • 1297 Reply Likes
I still use PlayOn Cloud a lot to record content on my tablet to watch when traveling.
If I were to ever get ground based service that allowed me to stream like much of the general public, I think I'd still sometimes use PlayOn Cloud for this very reason, or just to have series and movies that I like on hand.  Though digital transmission is the technology of today and tomorrow, I still like having hard copies of some things.