Why do we not have wifi in the afternoons?

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  • Updated 4 years ago
  • (Edited)
No wifi in the afternoons
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Debbie Swaim Smith

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Posted 4 years ago

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Brad, Viasat Employee

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Hi Debbie, 

Are you using a router or do you have the new exede modem? this kind of question may be easier to answer if you call us at 855-463-9333 when there's no wifi in your home to see if the issue is with our equipment or not.
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Kip J Mejia

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If you can connect to your Wi-Fi device but your Internet is not
working, the issue may be your Internet service and not your computer.
Verify the Internet connection is working and is not the problem by
making sure another device, like another computer, smartphones, or tablets can connect to the Internet. If the Internet works on another device, it is safe to assume that the issue is the computer. There is no relation with wifi and time.