Why do some locations need a street address now?

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So we all know you can go to the Viasat website and put in a zip code to see what plans are available. Now when I do that for my zip code and a few in my general area, a complete street address is needed to determine what is available.

Anybody else see that? Not sure if it is related to Viasat-2 or not? The Platinum Plans are not available to me but the basic "unlimited" 3 packages with 25Mbps are the only ones that show.
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VeteranSatUser, Champion

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Posted 2 months ago

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Bradley

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I get the address question now. I’ve tried several within my beam, but they all show the same plans.
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VeteranSatUser, Champion

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Agreed. Same with me. But other zips don't ask me street address. What is so finite a street address is. Viasat-2 high density beams maybe, but I can't find it in my zip code with different street addresses, so what is the point?
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Bradley

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Maybe installer shortages? If I remember correctly, about a year or so ago the same thing happened.
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TheCatWillStrike

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Advertising purposes maybe
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VeteranSatUser, Champion

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Doubtful for advertising. If it was am installer shortage, We are talking about a really small geographic area with a zip code.


Try it. Try 90210 (yes, Beverly Hills). Then try 44709. That should show no availability. Then try 43812. That makes you enter a street address. Enter 43811, which is directly south of 43812, no street is needed.


Weird.
(Edited)
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Billy Hodges

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When I put in my Sister in law zip code I get the same thing and she is about 20 minutes north of me but when I put in her address it shows Viasat 2 plans
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TheCatWillStrike

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Don't say that Stephen. AT&T are monsters and plans will change for the worse
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BBwithdrawls

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Targeted advertising , every once in a while I check what Hughes net offers and I start getting mailers again.  I  use the Hughes net mailers to burn out the creosote on my outdoor boiler . they have Better response times  and more reliable and faster than amazon prime delivery , just put in your address and see 
(Edited)
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That's possible, but why only select zip codes? And we are not talking about zips in different states, we are talking about two zips in the same county. One requires exact address, one doesn't.
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Billy Hodges

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Yea its weird I don't know exactly why either but I know in the case of my sister in law zip code hers in in two counties one County has Viasat 2 available and the adjacent County south doesn't Viasat 2
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VeteranSatUser, Champion

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It's specific like a cell phone coverage map (hint, hint)
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James Paramore

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I get the same for a few of the zipcodes in my area, says it need an address. On my account page it shows nothing, says I need to call to change plans.
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Old Labs

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Zip Code boundaries are irregularly shaped and don't map directly to the typically more elliptical shaped beam foot prints areas - they don't even map directly to city/county boundaries. In fact, my mailing address indicates I live in a city that's not even in my county. When I go to Dish or DirecTV they always ask for my county so they can determine which local channels I get - demarcation is right on the county border.

Some zip codes may fit entirely within a beam's foot print while others may span multiple beam foot prints. Add in different coverage areas for different satellites, closed beams on Viasat-1 and not yet opened beams on Viasat-2, where's Waldo or Carmen San Diego?

By providing an address, your exact geographic location (coordinates) can be determined - presumably Viasat knows the exact geographic coverage areas in terms of latitude/longitude for each spot beam - hopefully ;)

If it were for advertising purposes they'd ask everyone... the purpose of a zip code is delivery routing, use at your own risk for other purposes ;)  
(Edited)
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VeteranSatUser, Champion

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Makes sense. But I haven't found one difference in plans with my zip code trying multiple addresses across the area.
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Brad, Viasat Employee

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This is very much what Old Labs suggested. Some beams do not necessarily overlap but do share a zip-code and may have different options.
(Edited)
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So you could say my neighbor could have different options than me? I understand different plan options in various parts of the state or country, but when you tell me a person a mile away can get X and I can only get Y, not good.
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Brad, Viasat Employee

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Not necessarily. It's more like where the beam borders. It might be a situation where a ViaSat-2 beam overlaps into the same zipcode as another.  
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Old Labs

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The problem with lines is that you're on one side or the other - ask those who reside in Bristol VA/TN ;)

Call a local dealer if you're borderline - I wouldn't be surprised if there are exceptions to the automated process (or even programmer error) - while we have artificial intelligence, we have no artificial common sense and sometimes real common sense prevails over programming - this is a recording ;) 
(Edited)
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Now making a little more sense. My zip code covers 2 beams on Viasat-1 I believe.

The real question is Viasat-2. My address should be in line for a high density plan. Still nothing yet and I hate to type my address every time :). This is not so much for me, but family and neighbors are considering Viasat. If I know 2 was online in my area, I would feel better telling them to signup.

Hey, as a champion I must do my part!
(Edited)
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Oliver

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Not a good address look up it wont accept my address and I am going on the county e911 addy. I dont think Viasat is using a good DB for this. It should be pulling info from GIS.