i have never had wifi why is that?
Hi Cheryl, Do you have a wireless connection to the internet such as a router as mentioned by Jim. In order to get a WiFi connection, you need a router. Here is a link from your website that will give you information about routers that work well with ViaSat/Exede Internet service. http://help.exede.net/articles/General/Control-who-s-on-your-home-network If you an yadditonal information, please send an email to email@example.com.