why do i not have wifi?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
i have never had wifi why is that?
Photo of Cheryl Prater Smith

Cheryl Prater Smith

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Jim

Jim, Champion

  • 542 Posts
  • 278 Reply Likes
My first guess is you don't have a wireless router. Or, am I completely misunderstanding your question?
Photo of Diana

Diana, Viasat Employee

  • 2114 Posts
  • 365 Reply Likes
Hi Cheryl,  Do you have a wireless connection to the internet such as a router as mentioned by Jim.  In order to get a WiFi connection, you need a router.  Here is a link from your website that will give you information about routers that work well with ViaSat/Exede Internet service. http://help.exede.net/articles/General/Control-who-s-on-your-home-network If you an yadditonal information, please send an email to exedelistens@viasat.com.