why do i not have wifi?

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  • Updated 3 years ago
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i have never had wifi why is that?
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Cheryl Prater Smith

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Posted 3 years ago

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My first guess is you don't have a wireless router. Or, am I completely misunderstanding your question?
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Diana, Viasat Employee

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Hi Cheryl,  Do you have a wireless connection to the internet such as a router as mentioned by Jim.  In order to get a WiFi connection, you need a router.  Here is a link from your website that will give you information about routers that work well with ViaSat/Exede Internet service. http://help.exede.net/articles/General/Control-who-s-on-your-home-network If you an yadditonal information, please send an email to exedelistens@viasat.com.