Why do I loose signal everyday?

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  • Updated 2 months ago
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Every afternoon between 2  and 7 I loose my internet for anywhere from a few seconds to up to a few minutes. I have been on the phone with 4 techs this week. Everyone is telling me it's traffic. Anyone else experiencing this. One Tech said if I upgrade it would fix it - the upgrade of course is more money and less data. Any suggestions?
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LAW

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  • Frustrated

Posted 2 months ago

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Leo George Jr

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Upgrade to a better company, this company sucks...........
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LAW

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Tee hee
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privatejordy

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I can't imagine how upgrading would solve your problem
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Old Labs

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They may have been referring to upgrading to a plan on Viasat-2 if on currently Viasat-1 - but then I'm not sure why traffic would result in "losing signal". 
(Edited)
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privatejordy

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I lose signal when there's a thunderstorm.  If you lose signal often that would lead me to believe your dish might not be aimed spot on.
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Andy Schack

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I've seen customers have this issue before and I've seen 2 things that are the most common. 
1) either a tree or bush is in the way...there are a lot of reasons this can happen only in the afternoon but a recent example was a bush that in the morning the leaves were heavy with dew, this held the branch down, as soon as it dried out it sprung up in the way....later in the day the branch would go back down. Strange but true.

2) birds landing on the tria and the tail feathers get in they way. This is especially true with birds of prey. 

Andy
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Old Labs

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This guy knocks me offline on a regular basis right around dusk when he'll perch on the dish/tria as he's hunting (perfect vantage point for the back yard as well as the clothesline shown). 

(Edited)
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Andy Schack

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You should see the look on people's faces when I suggest this as a possible cause. 

I tell them, they're birds, they perch, and those e-trias and p-trias are perfect...and in winter, they're warm. 

Andy
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VeteranSatUser, Champion

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Ice/snow get us northerners. Snow isnt bad. The ice can be a real problem to get off
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Markgc, Champion

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My birds are more considerate..lol.....They just used the back bracket of the dish to build a nest in.  Happy birds and no internet loss for me.
(Edited)
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VeteranSatUser, Champion

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Yea. I have had that happen. But it makes such a mess. I but bird spikes in the back brackets of my dishes now.