Why do I keep getting g kicked off the Internet when only used .7g of 12g all day long?

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  • Updated 1 year ago
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I keep getting g kicked off the Internet all day today and last night when I have only used .7g of 12g it's very very frustrating!!!!!!!
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Tammy Kelash Keefe

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Posted 1 year ago

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Brad, Viasat Employee

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Hi Tammy

I'm not sure what would cause this unless there's a connection issue at the modem or router. Since it's happening now I'd strongly encourage doing an online chat with an agent or calling our team at 855-463-9333. You can also email us at exedelistens@viasat.com but those two other options will be a much quicker resolution for an issue such as this. 
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Tammy Kelash Keefe

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It's happens almost every hour on the hour for the past 48 hours and it's on off peak times as well as high service times????
(Edited)
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Toygod

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they tell you its congested internet but they over sold their product the stream of data they have trickles down to a drip during peak time now with all the new users they have