why did my bill go up when usage stayed the same?

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  • Updated 2 years ago
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Why did my bill increase this month. My usage stayed the same?
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Louanne Wade Rogers

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  • confused

Posted 2 years ago

  • 1
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Exede Lindsey

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Hello Louanne,

You can view your Exede invoice, pay your bill, change your payment method, view your usage and more on the My.Exede.Net customer portal at https://mysso.exede.net/ 

Feel free to give us a call at 866.945.3258. You also have the option to email your account and contact info to exedelistens@viasat.com and we can advise of charges located on your billing invoice. 
Photo of Dave Eicher

Dave Eicher

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When you first signed up, did you included the yearly rental fee in the bill. If you are paying around $10 or so more than you use too, that is the reason......rental fees.
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Steve Frederick, Champion

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Some states, counties and municipalities charge taxes. These usually are levied annually, many during January of each year. These will show as a line item on you bill.