why did my bill go up ?

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Deborah Heying

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Posted 1 month ago

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Steve Frederick, Champion

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Have you gone to the dashboard https://account.viasat.com and viewed the bill. It shows all the details.
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Old Labs

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If not itemized on your account page you'd need to contact customer care at 855-463-9333 to determine that. 
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James Paramore

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Probably county property taxes, it's that time of the year.
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Stephen Rice

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Mine went up exactly $4.20 for the month of January. It's an annual property tax. The February bill won't have that Tax on it.

Kind of strange since the only annual property tax we pay in Louisiana is on real estate.

My guess is this is a tax Viasat has to pay in their home state for the equipment we lease. It just gets passed along to us.
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Brad, Viasat Employee

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I would recommend checking account.viasat.com to see your itemized bill.

If you didn't change your plans or buy more data last billing cycle that would otherwise affect your prorated billing it's most likely the Annual Property Tax Recovery Fee.

Without fail typically this time of year when it's collected we get a lot of questions. It's a 1 time annual charge that usually sticks between 3-6 dollars depending on where you live. 

Here's a quick summary of what this fee is, why it's charged and so on. https://help.viasat.com/articles/General/What-s-the-Property-Tax-Recovery-Fee
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My bill went up $4.20 also. It's a state or county tax that is paid 1 time a year. I went back to last year and it was there also..... It's called a Annual Property Tax Recovery Fee.
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Stephen Rice

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I'm thinking this equipment must be owned by someone in Colorado.  I can't see any other logical explanation for the $4.20 property tax charge.