WHY CANT I GET THE FREEDOM PLAN?

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  • Updated 3 years ago
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I pay 600-800$ a month and top I can get is 25gb
Hughes.net just sent an offer of 50gb. Im going to have to switch I guess. Last year in november I spoke with an exede sales person who said in January I would get the freedom plan... THEY LIED TO ME! I write to them and they said SORRY, This is so wrong.
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Julia Bagley

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  • very upset

Posted 3 years ago

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Exede Lindsey

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Hello Julia, I’m truly sorry to hear that you received invalid information. Unfortunately at this time the “Liberty package” is only available within certain areas. There is not a specific time as to when this particular package will be obtainable widely. Liberty is only offered in particular regions according to the availability. Rest assure, we are constantly looking to improve service for all our customers. I’m sure we will have additional packages in your region sometime in the near future. You’re more than welcome to check http://www.exede.com/ for updates to new packages with in your area with your zip code.  If I can be of any assistance please send your account and contact info to exedelistens@viasat.com. Thank you. 
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