why cant I dial 1-888 numbers with exede voice ? mesage says the number was dialed incorrectly ?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Photo of Gerald Rollins

Gerald Rollins

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 1
Photo of Michael McDowell

Michael McDowell

  • 432 Posts
  • 150 Reply Likes
I don't think you have to dial the #1.
Photo of Diana

Diana, Viasat Employee

  • 2190 Posts
  • 409 Reply Likes
Hi Gerald,  If you are having issues dialing an 888#, please do some test calls. If you still have an issue call our customer care team at 888-463-9333.  Thanks.
So So Sorry Gerald, the correct number is 855-463-9333.
(Edited)
Photo of J&J

J&J

  • 1661 Posts
  • 984 Reply Likes
 
Diana, you are my favorite exede employee.  You are not afraid to let your human side shine, and today it is absolutely Brilliant.

I love it!  Gerald Rollins said he can't call out using "888" numbers and you told him to call customer care at 888-463-9333.

Please don't leave exede for many, many years.  A bright spot in a day is sometimes elusive, but you came through. Thanks for giving me a reason to smile today, and to think... You're only human.

 

Note to self:  Call Mark Dankberg in Carlsbad to arrange a hefty raise for Diana.
 
Photo of Michael McDowell

Michael McDowell

  • 432 Posts
  • 150 Reply Likes
Yeh, I wondered about that too!
Photo of J&J

J&J

  • 1661 Posts
  • 984 Reply Likes
 
What? that she deserves a raise?  Glad someone else noticed.
 
Photo of Diana

Diana, Viasat Employee

  • 2190 Posts
  • 409 Reply Likes
Hi Craig,  That was an incorrect number and thank you for pointing that out!   Craig you are always so helpful and it is much appreciated! The correct number is 855-463-9333.