I would like to be able to have the same service or better than new customers. This company is a rip off. We get new data on the 12th and its usually gone by the 20th. We do not watch videos, no music, no movies, and it is gone soooooo fast. Sucks
*In select areas* A few areas can get Freedom plan now. We have NO IDEA when or where it will be. This is 100% dependent on where you are and not if you're a new customer or not. We're not like a cable company that only gives the best deals to new customers...in fact we rarely do promotions that are price-based. Some people on here are making the switch the moment they see it pulled up in their area. If you see it in your area and can't get it send me an email at firstname.lastname@example.org.
We're in the same boat as you, Leon. We run out between 7 and 10 days each month and then crawl along -- no video downloading, no iPhone app updates, no computer updates, these are done when we can WiFi away from home. We're also planning to leave Exede as soon as possible, a decision made today as we found a much better option elsewhere.