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Customer Communications: Blog
Why can I not connect to the 5G side of my Viasat router anymore?
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Idea
Updated 10 months ago
Implemented
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The last time the viasat modem updated I lost the 5G side. I can not connect to the 5G side any more. Any suggestions on what happened and how to fix.
Eddie Iezek
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Posted 10 months ago
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10 months ago
Bev
, Champion
3287 Posts
1463 Reply Likes
Check the settings, it is one or the other, not both.
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10 months ago
Matt B
, Viasat Employee
1021 Posts
502 Reply Likes
Hi Eddie!
Follow the instructions
here
, to change your modem back to the 5Ghz band.
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