I need more speed. Can't stream video without frequent pausing for buffering.
It's that way for all of us in prime time. Might as well complain about the color of the sky for all the good it will do you. If they were to limit the customer base to give all of us unlimited internet on demand at the full 12Mb it would cost you $800 a month for service as the gateway could only support a very limited amount of customers and guarantee them all 12Mb.