Had Tech Support troubleshoot, explained that bandwidth usage was the cause. Why am I paying for 12mb when I can't even get 5 or 6mb download speeds?
Thanks Vince; But when Tech Support tells you it's a bandwidth problem, you would think with the multi-million satellite that we are paying for could produce a little more room for all of us. 0.71mb download isn't anywhere close to the 12mb I'm suppose to get. Heck, I get better speeds under the Liberty Program when it kicks in!