who used my data

  • 2
  • Question
  • Updated 1 year ago
  • Answered
Photo of Jerry Dewitt

Jerry Dewitt

  • 0 Posts
  • 0 Reply Likes

Posted 1 year ago

  • 2
Photo of Jerry Dewitt

Jerry Dewitt

  • 0 Posts
  • 0 Reply Likes
do you not have an answer for me i thought yall new everything
Photo of Old Labs (VS1-329)

Old Labs (VS1-329)

  • 3803 Posts
  • 3844 Reply Likes
Show some patience, Jerry.

This isn't a direct support community, it's a public customer-to-customer self help forum and it's not real-time.

For direct support, see:

https://www.exede.com/contact-us-exede/

You can also email one of the moderators (ViaSat employees) at exedelistens@viasat.com and they can provide some private assistance buit a response takes a while (especially on weekends)..
(Edited)
Photo of James

James

  • 333 Posts
  • 51 Reply Likes
we all used your data :P j/k lol
Photo of Gwalk900

Gwalk900, Champion

  • 451 Posts
  • 471 Reply Likes
Photo of Old Labs (VS1-329)

Old Labs (VS1-329)

  • 3807 Posts
  • 3848 Reply Likes
Like most teen slasher films, it turns out the deranged data killer is often calling from a phone inside the house ;) 
(Edited)
Photo of GabeU

GabeU, Champion

  • 892 Posts
  • 546 Reply Likes
Could be leaking from the coax.  I found data dripping from my coax outside by the dish one day, but electrical tape did the trick!  They weren't those small KB drips either.  These were large, blobby, MB sized drips, easily visible from many feet away!  I think it got nicked with the weed wacker.  :)
(Edited)
Photo of Jim16

Jim16

  • 2201 Posts
  • 1908 Reply Likes
I think something else got nicked with that weed wacker....  :)
Photo of GabeU

GabeU, Champion

  • 892 Posts
  • 546 Reply Likes
It's a distinct possibility.  :)
Photo of Brad

Brad, Viasat Employee

  • 3086 Posts
  • 1087 Reply Likes
Hi Jerry

Since this will involve looking at your account directly please email us at exedelistens@viasat.com or call us at 855-463-9333