who used my data

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  • Question
  • Updated 10 months ago
  • Answered
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Jerry Dewitt

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Posted 10 months ago

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Jerry Dewitt

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do you not have an answer for me i thought yall new everything
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Old Labs

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Show some patience, Jerry.

This isn't a direct support community, it's a public customer-to-customer self help forum and it's not real-time.

For direct support, see:

https://www.exede.com/contact-us-exede/

You can also email one of the moderators (ViaSat employees) at exedelistens@viasat.com and they can provide some private assistance buit a response takes a while (especially on weekends)..
(Edited)
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James

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we all used your data :P j/k lol
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Gwalk900, Champion

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Old Labs

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Like most teen slasher films, it turns out the deranged data killer is often calling from a phone inside the house ;) 
(Edited)
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GabeU, Champion

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Could be leaking from the coax.  I found data dripping from my coax outside by the dish one day, but electrical tape did the trick!  They weren't those small KB drips either.  These were large, blobby, MB sized drips, easily visible from many feet away!  I think it got nicked with the weed wacker.  :)
(Edited)
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Jim16, Champion

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I think something else got nicked with that weed wacker....  :)
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GabeU, Champion

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It's a distinct possibility.  :)
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Brad, Viasat Employee

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Hi Jerry

Since this will involve looking at your account directly please email us at exedelistens@viasat.com or call us at 855-463-9333