Which satellite internet?

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  • Updated 2 years ago
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I just moved out to the country and I have to get satellite internet for the first time. The only options are Exede and Hughesnet. I ask you experienced satellite internet users for your recommendations on which one is better. I will be going with the least expensive plan. The problem is that there are many people that complain about each company that they have a super slow speed, so I don't know if whichever one I pick is going to be fast where I live.
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Tony

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  • undecided

Posted 2 years ago

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ggg rt

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Both will supply you with less then what you thought you where going to get,pick your pickle
(Edited)
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David Kingman

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You might just want to forgo having the Internet after passage of S.J.Res.34 allowing Exede to sell your browser history.
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Grumpyoldman

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Dave you may consider using a VPN that does NOT keep logs and does not allow DNS leakage. They do exist! Excede does not know where I go on line and when my browser quits, It clears all history and cookies. When I shutdown I use software to clean up any trace files left by my browser or Windows. On boot my vpn is automatically connected and I run a privacy scanner and correct any problems found. I do not go online until the scan is completed and problems cleared. So they can sell my connection to my VPN if they want, I don't care!
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David Kingman

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Does VPN slow things down?
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Grumpyoldman

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Quite frankly yes but I haven't  noticed a big difference. But I don't stream much so its no big deal for me. I value my privacy more than a faster download/surf speed. 
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Brian, Champion

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I used VPN when I worked from home. I found it ate my bandwidth. I think it was because VPN is always communicating with the other end of the tunnel whether or not you're actually using the computer. I also noticed increased latency.

That was my perception at least. I could be entirely incorrect.
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David Kingman

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Speed depends on your location. Here in Western/Central Oregon speed is pretty good.
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Robert Spano

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Ask your neighbors.
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DebG, Champion

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I have no experience with Hughesnet.  I've had Exede for about a year now, and it's worked beautifully for me.  I started out with their least expensive plan, which was 10 GB per month, and I had to monitor my data use carefully.  I upgraded to the 150 GB plan a couple of months ago, and I barely use half my data in a month.  I stream lots of movies, and I have no speed issues or buffering interruptions.  I live in the California desert.
(Edited)
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Christy Wineinger

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Try Verizon's Jetpack. It's working great for us. Streaming is out of the question with any Exede plan.
(Edited)
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Tony

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I would definitely try that, but there are also no cell phone signals at our house.
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Barry Paepcke

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I have the Liberty 50 plan I can stream anything it works solid
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Robert Spano

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What download speed do you get with Verizon Jetpack?
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Grumpyoldman

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You get 4G for 10GB then 3G afterwards with their unlimited package. I was on the verizon 3g net for a long time and the speed was kinda slow for streaming, you may have to wait for the net to catch up several times with HD streaming. But that was the only beef I had with it. Verizon is a good very reliable network that worked in very bad weather and even a couple of hurricanes.
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Grumpyoldman

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As it was stated before the speed right now depends on where you live. From what i can figure out it seems that the midwest north region and  some areas of California, have the most speed complaints. Here in southeastern North Cacalacky, I am disappointed when the speed goes down to the advertised speed. I have had hughesnet and their service was iffy in bad weather and it wouldn't run some apps that I was running at the time and it wasn't cheap! It is true that any satellite ISP is gonna be hard on data consumption, It's the nature of the beast. To me it's the cost of living in the country. For my purposes Excede is the best value because of its high data limits and speed, ( I know that statement made some people wretch). Good luck with your quest!  

Oh, in case you are wondering, I am NOT An employee or shareholder of VIASAT or any of its holdings. I am NOT COMPENSATED IN ANY WAY for my activities on THIS or ANY OTHER web site.  So we can dispense with the "what's in it for you" comments.
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BobS

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In my area on the Central Coast of California, speed is not too bad during the day at about 15Mbps down, 5Mbps up but at night it is TERRIBLE usually at about 1-2Mbps down, 2-3Mbps up. Be careful of Exede if you live in So Cal. No experience with Hughes
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DebG, Champion

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I'm in So Cal, and my Exede works very well.  I can stream movies with no buffering. I have Freedom 150. I do lose my signal during a bad sandstorm though.
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Tim Spake

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I have Boost 25 with the 150 and I get less than 5 most nights here in Midwest. No video for me. Contract only protects them we get what they give us and you will like it.
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Brian, Champion

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I've been with Exede for more than five years. Would I prefer cable? Yes. But, like you, that's just not an option.

I'm very happy with Exede's service. The speeds are satisfactory. Customer service has been great. Service people arrive when they say they will.

I've not had HughesNet, so I can't comment.

My behavioral recommendation is to forget everything you've come to expect from prior internet experiences. Satellite speeds will never be fast. Likely they will never have unlimited plans. Weather will affect your connection. That really large tree in your neighbor's yard that attenuates your signal will, very likely, always be there. (It turned out my neighbor really liked his giant tree.)

Best wishes!
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Tim Spake

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Most of us just want what they told us we would get, the 12Mbps or the 25Mbps. They hide behind the "up to" excuse. Curious if you have ever run a speed test on your "happy exede service"?
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DebG, Champion

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I've never run a speed test.  I can stream movies without interruption, and I'm happy with that.
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Tim Spake

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Must be the difference in location, I am in Midwest and can't watch any Netflix, Hulu, HBO GO, etc
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Tony

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I get the impression that Hughesnet has worse customer service. Does Exede have satisfactory customer service? I saw someone said they have great customer service.
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Steve Frederick, Champion

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I have had great customer service from Exede. I have never had Hughesnet, but from what my neighbors tell me, their customer service is terrible, and they get lower speeds.

Exede's customer service is located in the United States, and I have never had any problems with the agent speaking American English. Hughesnet agents are located in India for the most part.

Also, today Exede has introduced some great new plans. Check them out. I switched from my old Liberty 18 GB plan to the new Liberty 50 GB plan, which also has a free zone from 3 a.m. to 6 a.m. for the same price I was currently paying.
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Barry Paepcke

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yes I have upgraded also to Liberty 50gb plan from the Liberty 18gb so far it is great
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Barry Paepcke

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The customer service has allways been real good.
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Tony

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You're sure the new plans are shown today? I saw another post say they are going to be out April 2.
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Tony

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When you upgrade, do you have to start a new 2 year contract or is it still until the previous plan's end date?
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Steve Frederick, Champion

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There is no extension  to your contract. The original date stays the same.

Yes, the new plans are available in beams that have the available bandwidth.
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Tony

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Well, I went with Exede. Liberty 12 plan that came out today with 12 GB and 12 Mbps before the liberty pass, and if I want I can upgrade to the 25 with the wireless modem just $5 a month more and no other extra costs. I was pretty close to ordering something yesterday so I'm happy I didn't.
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Tony

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25 Mbps, not 25 GB
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DebG, Champion

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I got an Exede wifi modem in January and I really like it.  I use the WiFi for my smart phone, so it uses my Exede data allowance instead of phone data allowance.  I can also send my Netflix streaming to my TV instead of watching on my laptop.
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Tim Spake

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Don't do it, it's worthless.
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Tony

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They even had the ability to see that I called them to learn about them back in November. I was satisfied with the customer service so far.
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sherryanne

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I have had Excede now for about 5 months.I switched from Hughes, that I have had for a good number of years. If I had to do over again, I would go with Excede. Hughes CRs were of no help what so ever, if you could actually understand them. Knock on wood, I haven't had to reach a CR from Excede yet! With Excede I have not lost service once, even through some pretty good snowstorms we have had in Minnesota. Not so with Hughes. Summer storms will be another test, but like I said, at this point I go with Excede. I also work from home through a VPN, and speed slowness and latency issues have been minimal.